Privacy Policy

Last updated: June 22, 2026

This Privacy Policy explains how Techysium India Pvt Ltd ("Techysium," "we," "us," or "our") collects, uses, discloses, and protects personal data when you visit and interact with our website at www.techysiuminc.com (the "Website").

For the purposes of this Policy and in line with India's Digital Personal Data Protection Act, 2023 (the "DPDP Act"), Techysium India Pvt Ltd acts as the Data Fiduciary (the entity that determines the purpose and means of processing your personal data), and you, as the individual whose data we process, are the Data Principal.

This Policy applies only to this Website. It does not apply to any of our separate products, applications, or services (such as Pooch.AI, Crewsuite, SMA, Foodie, or Scraphub), each of which may be governed by its own privacy terms.

1. Personal Data We Collect

We aim to collect only the data we need to operate the Website and respond to you.

Information you provide to us. When you fill in our contact form or otherwise reach out to us, we may collect your name, email address, phone number, and any other information you choose to include in your message.

Information collected automatically. When you browse the Website, certain technical information may be collected automatically through cookies and similar technologies, such as your IP address, browser type, device information, the pages you visit, referring URLs, and the dates and times of your visits. See the Cookies and Tracking Technologies section below for details.

We do not knowingly collect any special or sensitive categories of personal data through this Website, and we ask that you not submit such information through our contact form.

2. How We Use Your Personal Data

We process your personal data for the following purposes:

  • To respond to your enquiries and communicate with you about your request;

  • To operate, maintain, and improve the Website and its functionality;

  • To understand how visitors use the Website and to enhance user experience;

  • To protect the security and integrity of the Website and prevent fraud or misuse;

  • To comply with applicable legal obligations and enforce our terms.

We will not use your personal data for any purpose that is incompatible with those described above without informing you and, where required, obtaining your consent.

3. Legal Basis and Consent

Under the DPDP Act, we process your personal data on the basis of your consent or for certain legitimate uses permitted by law.

By submitting your information through the Website (for example, via the contact form), you consent to the collection and processing of that data for the purposes described in this Policy. Your consent is free, specific, informed, unconditional, and unambiguous, and is given through a clear affirmative action.

You have the right to withdraw your consent at any time. Withdrawing consent is as easy as giving it. To do so, contact us using the details in the Grievance Redressal and Contact section. Withdrawal will not affect the lawfulness of any processing carried out before you withdrew your consent, and we may retain certain data where permitted or required by law.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to function properly and to help us understand how it is used. Cookies are small text files placed on your device.

We may use the following common types:

  • Strictly necessary cookies, which are required for the Website to operate and cannot be switched off in our systems.

  • Functional cookies, which remember your preferences and choices to provide an enhanced experience.

  • Analytics and performance cookies, which help us understand how visitors interact with the Website by collecting information on an aggregated basis (for example, which pages are visited most often).

Some of these cookies may be set by third-party service providers (such as website hosting or analytics providers) acting on our behalf.

You can control or disable cookies through your browser settings. Most browsers allow you to refuse or delete cookies; however, doing so may affect certain features or the proper functioning of the Website. Where required by law, we will request your consent before placing non-essential cookies.

5. How We Share Your Personal Data

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.

We may share your personal data only in the following limited circumstances:

  • Service providers (Data Processors). We may engage trusted third parties to process data on our behalf to operate the Website - for example, website hosting and infrastructure providers. These providers are permitted to use your data only as necessary to provide their services to us and are bound by appropriate confidentiality and data-protection obligations.

  • Legal and regulatory requirements. We may disclose your data where required to comply with applicable law, a court order, or a lawful request from a public authority, or to establish, exercise, or defend legal claims.

  • Business transfers. In connection with a merger, acquisition, reorganisation, or sale of assets, your data may be transferred as part of that transaction, subject to this Policy.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to respond to your enquiry and for any period required to comply with our legal, accounting, or reporting obligations. When your data is no longer needed, we will delete or anonymise it in a secure manner, unless retention is required or permitted by law

7. Data Security

We implement reasonable technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, loss, or destruction. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights as a Data Principal

Subject to the DPDP Act and applicable law, you have the following rights in respect of your personal data:

  • Right to access information about the personal data we process about you and the processing activities undertaken.

  • Right to correction and erasure of your personal data that is inaccurate, incomplete, or no longer necessary for the purpose for which it was processed.

  • Right to grievance redressal through the means described below.

  • Right to nominate another individual to exercise your rights in the event of your death or incapacity.

  • Right to withdraw consent at any time, as described in the Legal Basis and Consent section.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request. We will respond within the timeframes required by applicable law.

9. Children's Data

The Website is intended for a general business audience and is not directed at children. We do not knowingly collect personal data of children through this Website. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

10. Links to Third-Party Websites

The Website may contain links to external websites or services that are not operated by us (for example, our design and branding studio or our product pages). This Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last updated" date at the top of this Policy and, where appropriate, provide additional notice. We encourage you to review this Policy periodically.

12. Grievance Redressal and Contact

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal data, or if you wish to exercise any of your rights, please contact our Grievance Officer:

Email: legal@techysiuminc.com 

We will acknowledge and respond to your request within the timeframes required under the DPDP Act and applicable rules. If you are not satisfied with our response, you may have the right to lodge a complaint with the Data Protection Board of India.

Email

info@techysiuminc.com

Singapore

83 Jalan Pelikat, #B2-02, The Promenade@Pelikat,

Singapore - 537643

India

1st floor, TANSI building, Sidco industrial estate, Guindy,

Chennai - 600032

UAE

Elysium Works (FZC), Block B-B28-094, Sharjah Research Technology and Innovation Park, University City, Sharjah

Terms of service.

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